mobile

Haphazard Efforts at Omnichannel Can Destroy Value – Here’s What To Do

The most successful businesses let their strategic ambition and aspirational customer experience determine what omnichannel strategy to pursue

Read more

guesteq who are we interview video thumbnail

GuestEQ “Who Are We?” – In Conversation with Scott Curran

Scott introduces us to GuestEQ, the solution, core differentiators and how frustration with antiquated operational practices led to developing the platform

Read more

Hotel Website Design in 2021

Your hotel’s website is where potential guests are first introduced to your brand and often the landing page for online media campaigns

Read more

Marketing Your Hotel to Generation Z

Gen Z is the first generation of “digital natives,”. Start marketing to this demographic now as their buying power increases over the next decade

Read more

person holding a mobile with hotel website open having received an upsell message generating ancillary revenue

Boost Ancillary Revenue Through Better Pre-Arrival Guest Engagement

Sending pre-arrival upsell campaigns is a great way to foster engagement, boost the guest experience and promote more ancillary revenue opportunities

Read more

The Latest Hotel Website Trends and Tips

To improve your website, it’s good to be aware of trends sweeping the web so you’re providing the best possible chance of increasing your direct bookings

Read more

How to Build an Omni-Channel Experience for Your Guests

Omni-channel approach focuses on creating multi-channel sales and marketing strategies. Creating a seamless guest experience throughout the guest cycle

Read more

3 Tips for Essential COVID-19 Pre-Arrival Hotel Messaging

While you can’t control the pandemic, you can put your guests at ease with our top three tips for essential COVID-19 pre-arrival email messaging

Read more

How to Set Up a Successful Hotel WhatsApp Strategy

Whatsapp marketing is a great opportunity to reinforce your brand and build long-lasting customer relationships. Test on a small scale to see if it works

Read more

How The IOS 14 Update Will Affect Your Hotel’s Social Advertising

The IOS 14 update from Apple could spell trouble for advertisers across the globe, as enhanced privacy features inevitably lead to reduced targeting options

Read more