Hotels

2026 Availability: Why It Pays To Open Early (Risk-Free)
In reality, opening your 2026 availability as early as spring 2025 can give you a powerful competitive advantage – if done correctly
Hotel Website Design & Usability Non-Negotiables
Your hotel website is a crucial pillar of your revenue and profitability and a dedicated website is always the best investment in securing future revenue
Booking.com Review Guideline to Managing Hotel Guest Feedback
Let’s explore why review insights for hotels matter, how to optimize your Booking.com presence and key tips for feedback management
How Does AI Agent Operator Feel About Your Booking Engine?
We decided to test Operator on 10 common hotel booking engines to see how an AI agent could interact with them and whether it can successfully book a room
AI Tsunami: Understanding the Impact on Commercial Functions
The rise of AI doesn’t mean the end for skilled commercial pros, but it calls for a change from routine tasks to strategic thinking and human skills
What Are the 5 Stages of the Hotel Guest Experience?
Guest experience is the sum of every interaction a guest has with your hotel. Starting long before arrival and continuing well after check out
Your Website Is Your Shop Window – Make It Count
A new website – or a website refresh – is a big project and there is a lot to unpack. Here we will cover website design core principles
Why Generic Hotel Sales Proposals Fail and 5 Strategies to Win
While properties carefully craft unique identities, their sales teams often rely on identical, cookie-cutter proposals that blur these crucial distinctions
5 Signs Your Hotel Tech Stack Needs Simplifying
When your teams are aligned, data is clear, and decisions are timely and data-driven, that’s not just simplification. That’s Hotel strategy
Data is the New Oil – But Only If You Have the Right Refinery
Once data is centralized, modeled, and accessible, the next frontier is intelligence. And this is where things get exciting