data

two puzzle pieces coming together reflecting expert partner hotel Tech updates including BEONx, Chatlyn and More

Rethinking the Hotel Tech Stack for Optimal Revenue Optimization

Fully understanding and optimizing your search and booking data is critical for driving revenue and strengthening engagement with travelers

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Hotels Move Beyond RevPAR For Comprehensive Business Intelligence

While RevPAR remains a useful metric, it must be considered alongside others to gain a more comprehensive understanding of a hotel’s financial performance

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Getting to Know Your Guests: How to Gather Guest Data

Guest data has long been leveraged by luxury hotels, but operators of all types now recognize the value of this data to build stronger guest relationships

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Now is The Time For a Restart in Hotel Tech!

For hotels, there is a critical need to become more tech savvy if they are to make smart decisions and thrive in a difficult and turbulent environment

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The Data Driven Hotel Sales Team

Hotel data eliminates guesswork and drives intelligent decision-making. Leverage data with these simple steps to see the benefits below

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EMEA Hoteliers: How Did Your Hotel Guest Feedback Compare?

Average hotel ratings in EMEA were lower than for the rest of the world. Here’s a look at 5 key takeaways to improve hotel marketing and guest feedback

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There Is No Such Thing as Forward Looking Data

The phrase “forward looking data” will be less used, and hotels will go back and talk about the good old calendar with seasons, holidays, events, etc

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Adopt a Multi-Pronged Approach for Return of Chinese Travellers

First thing to remember is that, just like for travellers from all over the world, there is no one-size-fits-all approach to attracting guests from China

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3 Steps to Overcome Hotel Data Management Problems

We know it is essential your guest data to be clean, accurate, up-to-date, and secure. We take a closer look at hotel data management and how to do it right

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icons of people being circled with a red pen reflecting importance for hotels to achieve revenue success by focusing on individual customer experience and the role of hyper personalisation

Hyper Personalisation: The Future of the Customer Experience

Hyper-personalisation goes beyond standard strategies for customising each touchpoint in the customer journey; it’s a whole new style of segmentation

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