data
General Manager: Don’t Trust Your Experience and Gut Feel
Advanced data and analysis are not part of a general manager’s DNA. However, this creates problems when they do not provide the necessary resources
HotelIQ Launches Decision Cloud: Next Generation Analytics & BI Solution
HotelIQ’s Decision Cloud enables hoteliers to make better, faster business decisions, even across siloed operational departments, increasing revenue
Rethinking the Hotel Tech Stack for Optimal Revenue Optimization
Fully understanding and optimizing your search and booking data is critical for driving revenue and strengthening engagement with travelers
Hotels Move Beyond RevPAR For Comprehensive Business Intelligence
While RevPAR remains a useful metric, it must be considered alongside others to gain a more comprehensive understanding of a hotel’s financial performance
Getting to Know Your Guests: How to Gather Guest Data
Guest data has long been leveraged by luxury hotels, but operators of all types now recognize the value of this data to build stronger guest relationships
Now is The Time For a Restart in Hotel Tech!
For hotels, there is a critical need to become more tech savvy if they are to make smart decisions and thrive in a difficult and turbulent environment
The Data Driven Hotel Sales Team
Hotel data eliminates guesswork and drives intelligent decision-making. Leverage data with these simple steps to see the benefits below
EMEA Hoteliers: How Did Your Hotel Guest Feedback Compare?
Average hotel ratings in EMEA were lower than for the rest of the world. Here’s a look at 5 key takeaways to improve hotel marketing and guest feedback
There Is No Such Thing as Forward Looking Data
The phrase “forward looking data” will be less used, and hotels will go back and talk about the good old calendar with seasons, holidays, events, etc
Adopt a Multi-Pronged Approach for Return of Chinese Travellers
First thing to remember is that, just like for travellers from all over the world, there is no one-size-fits-all approach to attracting guests from China