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Marriott Branded Hotel? Tips and Advice to Drive Commercial Impact
We talk about a number of the Marriott systems and reports, exploring how hoteliers can utilise them to have the best commercial impact.
Hotel Benchmarking: Coffee Time Chat with Peter Brauer and Henrik Karlsson
As we start to come out of the pandemic what is the impact, and engagement, around benchmarking? Can you give us some thoughts, observations around that
Let Us Be Clear Revenue Managers Do Not Create Demand
Connor outlines what he feels are some misconceptions of where Revenue Managers sit in the demand equation and what they are ultimately responsible for
To Sell or Not Sell? Now That Is A Question!
We are posing the question to sell or not to sell, after the last 18 months why are we even asking that question, surely we just take the business?
Get Predictive: Moving Beyond BI and Forward Looking Data
In this discussion we consider how data analysis can go beyond business intelligence and forward looking data and explore predictive algorithms through AI
Hotel Group Business: Where the RM and DoS Butt Heads Unnecessarily
In this discussion we look at one simple area where a hotel property DoS and a Revenue Manager can butt heads where it really isn’t necessary
Why Hotel Marketing Needs to Move Beyond ROI and ROAS
In this discussion we pick up on a topic Stephanie has written about recently, namely the need for hotel marketing to move beyond the metrics ROI and ROAS
German Hotel Market Update, Group Business and Changing Compsets
We reflect on changes in the German hotel market over last 3 months. Touching on different regions, inbound travel, groups business, pricing and compsets
The Hotel Mindset: Is It More Like Nokia or Apple?
Has the hotel sector used the pandemic to develop a more customer centric approach to it’s product, pricing and promotions or will it revert back to type
7 Hotel Commercial Mistakes and What To Do About Them
7 key findings, let us call them ‘Commercial Mistakes’ the property was making, were identified to answer why the hotel’s revenue struggled to improve