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Co-Existence: The OTA Led Defence Against an AI Takeover
Does the advent of AI agents signal the beginning of the end for third-party bookings, or are we simply entering a new phase in the OTA relationship

Expert Partner Hotel Success Stories – April 2025
Here is the April round up of 11 Hotel Success Stories and a performance study of 567 properties from our Expert Partners
Maximizing Hotel Revenue With Channel Manager Strategies
Today, hotel distribution is a different game. With more channels and shifting guest expectations the Channel Manager is now central to commercial strategy

Rate Confidence: Strategies to Win the Direct Booking Game
Rate integrity and staying ahead of competitors needs more than a well-crafted pricing strategy, it demands real-time visibility and smart benchmarking

2026 Availability: Why It Pays To Open Early (Risk-Free)
In reality, opening your 2026 availability as early as spring 2025 can give you a powerful competitive advantage – if done correctly
AI Tsunami: Understanding the Impact on Commercial Functions
The rise of AI doesn’t mean the end for skilled commercial pros, but it calls for a change from routine tasks to strategic thinking and human skills
What Are the 5 Stages of the Hotel Guest Experience?
Guest experience is the sum of every interaction a guest has with your hotel. Starting long before arrival and continuing well after check out
Why Generic Hotel Sales Proposals Fail and 5 Strategies to Win
While properties carefully craft unique identities, their sales teams often rely on identical, cookie-cutter proposals that blur these crucial distinctions
What’s the Real Cost of a Bad Review? It’s More Than You Think
While positive reviews can drive business, a single bad review can cause serious damage. But how much does a bad review really cost?

Why Your RMS Isn’t Delivering and How Better Training Can Fix It
Let’s take a look at why RMS tools seem to fall short – and how you can start getting better results from the tech you already have