revenue

Mind the Profit Gap

The next frontier is profit. Not as an afterthought to revenue analysis, but as an equal input – live, benchmarked, integrated view of where margin is made

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Manual Forecasting Is Costing Your Hotel More Than You Think

With manual forecasting, most of the time is spent making the numbers usable, not useful. You are playing catch-up not looking forward

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Your Forecast Is Not The Problem – Your Leadership Is!

When leadership fails to enforce a shared forecast, each following decision will be wrong. Hotels that win align under a single commercial strategy

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american football game play reflecting the importance of a multi pronged hotel commercial strategy to drive successful revenue performance

How to Build a Multi-Pronged Hotel Commercial Strategy

Hotel businesses have a tendency to focus on higher volume when things aren’t going well. Need more revenue? Drop rate. Push promotions. It works, sometimes

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lavish wedding venue illustrating the importance of turning mice traffic on your hotel website into direct revenue

How to Turn MICE Traffic on Your Hotel Website Into Direct Revenue

Generic website experiences fall short when it comes to capturing high value MICE demand. To engage this segment, hotels need to adapt their messaging

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person with a magnifying glass following footprints reflecting the need for hotels to really understand what happens to their revenue after the booking

What Happens to Revenue After the Booking?

This is what some analytics teams call the sell-to-net funnel: the economic journey revenue takes from when a guest pays to when it reaches the bottom line

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Why Measuring Guest Feedback is Essential for Hotel Groups

If you are one of those who views measuring feedback as too much effort, let’s take a deep dive into the benefits of measuring and analysing guest feedback

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Cold Outreach for Hotel Sales: What to Say (and What to Avoid)

Ask most hotel sales reps what they like least about their job and cold outreach is usually near the top. It feels awkward and the rejection adds up fast

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How To Not Inherit The Previous Revenue Manager’s Mistakes

When you take over a hotel as a revenue manager, two clocks start running. Most revenue managers tend to focus on one more than the other

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The Two Problems in Hotel Group Business Still Unsolved

It also reveals the real issue, Group travel is not a room product. What we call a group booking is, in reality, a package

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