messaging

We will look at why you should provide a personalised digital guest experience and what are some easy ways for you to get started straight away

Knowing the needs and wants of your audience will help you to build the right gift voucher offerings and price points for your target guests

In an industry where every touchpoint matters, lead nurture emails are a critical tool for fostering lasting relationships with your guests

A confirmation email has the power to build your guest’s trust and loyalty, get them excited about their upcoming stay, and generate additional revenue

Whether your goal is to boost revenue or enhance your guests’ overall experience, your email marketing strategy can make the biggest difference

Email marketing gives you an opportunity to build a personal relationship with your past guests, present guests and future guests

If you follow the basic steps, email marketing is the most cost-efficient and easily automated marketing tool – perfect for busy hoteliers

To help kickstart your hotel marketing strategy, we’ve compiled five clever booking engine messages and also included some witty copy ideas

Pre-arrival communication is a key component of providing exceptional customer service. Identify touchpoints that deliver value to your guests and use them

One good way to grow your marketing database is by featuring a compelling hotel newsletter subscription message on your website to capture opt-in contacts