While AI is not designed to replace your entire call center, it can significantly allow those employees to give full attention to more complex reservations
The more vendors and programs you are using in the booking funnel, the more data sets you will need to weed through to determine the best course of action
This August, Expedia Group is releasing new Search and Sort Factors in their marketplace that will affect how hotels appear in Expedia’s search results
There’s no way to import your existing data into Google Analytics 4. That makes this transition quite the change project!
How much additional direct revenue could you capture if you lowered the number of parity violations and proportionally raised your conversion rates by 56%?
The biggest winners in the casino resort market are those that reduce customer effort while delivering the best experience both digitally and in person
The majority of hotels have yet to unleash their full digitization potential. It’s not for lack of trying: 75% of hotel executives support AI marketing