cendyn

heart on a keyboard depicting hotels care for their guests when they get in contact

How to Stay Connected to Your Guests While Your Hotel is Closed

It does not have to be perfect, but stay in touch with guests. There is still a conversation to be had, whether it is transactional or inspirational. Let authenticity be your guide

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dan skodol and trevor grant talk recovery strategy and revenue forecasting

Crisis Recovery Shape, Strategy Considerations and Revenue Forecasting

We talk with Dan Skodol of Cendyn about post crisis recovery shapes, scenario startegy planning and the importance of revenue forecasting as we exit

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guests digital identities unknown without a crm

How CRM can Help Hotels with Recovery

Here are just a few ways that you can leverage CRM to ensure you are opening up the dialogue between you and your guests and giving them the confidence they need to travel again

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7 Skills to Help You Close More Business at Your Hotel

7 Skills to Help You Close More Business at Your Hotel

So how can you leverage the psychology of selling to become a true group sales pro? These are the seven skills that will help you close more groups and events at your hotel

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