From OTAs to Open APIs: Embracing the Next Inflection Point
The rise of OTAs is a stark reminder of the consequences of missing an inflection point. It is key to recognize and adapt to pivotal shifts in the industry
What is a Customer Data Platform (CDP) and How It Drives Success
A CDP is the missing piece in a hotel tech stack, bringing together scattered guest data to create unified profiles allowing hyper-personalized experiences
Data: How Independent Hotels Can Compete With Large Chains
Data is now an invaluable commodity for independent hoteliers to analyze both internal and market data to compete with larger chains
How to Prevent Hotel No Shows and Last Minute Cancellations?
Understanding guest cancellations or no shows can reveal important trends and help refine offerings to better meet their needs and expectations
Avoid the Social Media Graveyard: Keeping Your Profiles Alive
Without regular posts or interactions, your property might lack a welcoming spirit. Active social media accounts demonstrate your hotel is inviting
Google Insights: 2.4bn Reasons to be Excited About Future of Travel
The travel landscape of 2040 will see new top source markets rise to prominence. India, China, and the U.S. will be the fastest growing
McKinsey: Travel Tuesday is Real and Growing
Over the past two years, Travel Tuesday has gained increasing interest from consumers who are on the hunt for travel bargains
Blastness “Who Are We”: In Conversation with Piergiorgio Schirru
In this “Who Are We” interview we hear from Piergiorgio Schirru of Blastness, about their solution, geographical focus, typical client profile and backstory
Digital Marketing Scary Stories: A Halloween Special
While these digital marketing stories may not involve haunted houses or lurking shadows, they can still send a chill down a marketer’s spine
A Hotelier’s Survival Guide: Understanding Demand (Part 1)
You can still compete for existing demand and above all capitalise on the higher volume of real demand for your hotel. How to do so?