Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

Travelers hungry for hotels are ready to commit to spontaneity, with 29% claiming they’d drop it all and leave the same day if given the opportunity

Creating forecasts based on future data sources is a paradigm shift in revenue management and, truly, the future of how hotels will price their rooms

Any element of your hotel experience could currently be acting as either a chute or ladder in the mind of a guest, impacting their score of your property.

Saying upfront that OTA is better than direct booking or vice versa isn’t valid. So, let us look at the similarities and the differences between both.

Revenue Management is not just about a person or a department, it is a company philosophy to make strategic decisions based on knowledge.

With the tremendous rise in the number of users, hotel WhatsApp marketing is the new technique to stay connected with a large number of guests

Those who make the right investments for their hotel and leverage digital technologies to elevate guest offerings will be in the best position to survive

So here’s to the real roaring ‘20s. A reimagined landscape with tremendous potential for the future of the hotel industry and revenue management

The number of people busting out of their countries will start creeping up this spring and rise higher by mid-year, travel industry experts predict