How Can a Chatbot Help Improve Booking Conversions on My Website?

Integrating your chatbot with a booking engine means your bot can now guide your guests into completing their reservation from within the same conversation

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Travelers Are Checking In To Spontaneous Trips In 2021

Travelers hungry for hotels are ready to commit to spontaneity, with 29% claiming they’d drop it all and leave the same day if given the opportunity

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keyhole in a blackboard with data algorithms written on the board showing shift in revenue management paradigm

The Paradigm Shift in Revenue Management with Future Demand Data

Creating forecasts based on future data sources is a paradigm shift in revenue management and, truly, the future of how hotels will price their rooms

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Identifying Gaps in Your Hotel Experience to Positively Impact Reviews

Any element of your hotel experience could currently be acting as either a chute or ladder in the mind of a guest, impacting their score of your property.

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Who’s Really Winning The Battle Between OTA and Direct Booking?

Saying upfront that OTA is better than direct booking or vice versa isn’t valid. So, let us look at the similarities and the differences between both.

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What Perfect Conditions for a Successful Revenue Management Plan?

Revenue Management is not just about a person or a department, it is a company philosophy to make strategic decisions based on knowledge.

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Hotel WhatsApp Marketing: 6 Steps to Do it The Right Way

With the tremendous rise in the number of users, hotel WhatsApp marketing is the new technique to stay connected with a large number of guests

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How COVID Has Accelerated Tech Adoption in the Hotel Industry

Those who make the right investments for their hotel and leverage digital technologies to elevate guest offerings will be in the best position to survive

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These Strange Times Call For a New Breed of Revenue Manager

So here’s to the real roaring ‘20s. A reimagined landscape with tremendous potential for the future of the hotel industry and revenue management

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When Will International Travel Return? What We Know Right Now

The number of people busting out of their countries will start creeping up this spring and rise higher by mid-year, travel industry experts predict

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