Hotel Guest Follow-Up And How to Boost Revenue
A well-implemented hotel guest follow-up strategy not only increases direct bookings but also fosters long-term guest loyalty
RevPAR and Beyond: Key Metrics and Measurements for Hotels
We highlight 10 essential metrics that provide hotel operators with a more comprehensive view of their business performance
3 Biggest Problems for Revenue Managers and How to Solve Them
By overcoming these roadblocks, revenue managers can unleash their full potential and become the strategic powerhouse every hotel needs
Guests Have Less Staff Interaction So Each One is More Important
In the past, the hotel staff had a multitude of opportunities to wow guests with personalized, memorable, hospitality encounters
AI Not Always the Solution: First Fall in Love with the Hotel Problem
Don’t just back a technology, back a problem. You have to fall in love with the problem and then pick the right solution, not the other way around
How to Really Make Money with a Hotel: Maximizing Hotel Profit
Yield Management isn’t just some fancy industry jargon; it’s a game-changer, a revenue booster, your ticket to serious profit

Global Revenue Forum – January 30th 2025
Global Revenue Forum 2025 will explore whether the hospitality industry is optimally positioned to capitalise on profit opportunities emerging

Customer Effort: How Easy Is It To Stay In Your Hotel?
Customer effort is a metric used in hotels to measure guest satisfaction. It is all about how easy it is to stay in your hotel, from booking to post-stay

What is the Real Value of Group Business to Your Hotel
Evaluating value of a group lead more broadly than just booked bedrooms and events enables you to improve pricing decisions, occupancy, and the bottom line

Overbooking Strategy: How to Maximize Occupancy
On the upside, strategic overbooking can lead to higher occupancy and increased profitability. On the downside, there is always the risk of overshooting