What triggered the mass movement towards cloud hotel PMS? Hoteliers have new goals to achieve today and the solutions don’t hide in a server room.
Cloud hotel PMS software has become the natural choice for a growing number of hotel managers and owners today. The decision for the switch is driven by several arguments, with the need to respond to the new challenges coming from new generations of travellers and online booking landscape on top. Here is what makes the cloud so trendy.
Selling more rooms at the best price. Hotel deals have never been so accessible than they are today. Travellers check multiple sources online to find the best accommodation offer doing this from their home or office. A modern cloud hotel PMS helps hotels to be adequately presented on all online and offline sales channels which include the own website of the property, OTA booking sites, Google services, a reservation office and so on. This help is carried out by the following must-have features:
Fully synchronised inventory. This means that once a room gets booked on one channel, the others are instantly updated with the new availability thus preventing overbookings.
Capability to boost some sales channels over others, giving priority to commission-free booking sources that the hotel owns.
Automated rate updates based on occupancy and sales restriction. This caters to higher profitability since the cloud hotel software changes the prices and distributes them to all connected channels automatically.
Connecting with guests at the right moment. Guest-facing hotel technology is the chance for hoteliers to interact with their guests in a modern digital way and enhance their experience. With such functionality, a cloud PMS software lets hotels close the gap between booking and arrival and use this precious time to send upsell offers, accept requests, manage payments, send relative information that improves the stay of the customer and by this builds loyalty and encourages return visits.