upselling

6 insights to help revenue managers balance mobile

In the rapidly changing mobile world of revenue management, teams need tips to survive. We went in search of answers and this is what we found: 1.  RM has come […]

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How should you price resort fees?

Resort fees are proving profitable in the hotel business, with $2.1 billion in revenues collected in 2013 with an estimated margin of 80% to 90%. But that does not necessarily […]

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Effective Front Desk Upselling Increases Online Reputation by 25%

Implementing effective upselling methodology into a hotel’s front desk protocol has long been demonstrated to have a substantially positive and immediate effect on property revenues. Also considered a subsequent result […]

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