Upselling

expert partner logos supporting hotel industry

5 Expert Partner Initiatives to Support Hotel Sector

We wanted to use this article to highlight current intiatives from 5 of our Expert Partners. These are offers they are providing to help support the Hotel sector during this crisis

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How Hotels Can Survive a Downturn with AI Upselling Technology

Upselling has even more value in a downturn when there are empty rooms or when guests are booking at the best available rate and standard room types.

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Platform Thinking: A Powerful Approach to Upselling

When hotels select only one point of contact to rely on data for upselling the systems inevitably rely on different data about the guest, which disrupts the overall guest experience.

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How To Think About Upselling: Guest Engagement, Intelligence, and ROI

Some properties still view upselling through a traditional lens – using the same well-worn tactics that have been around for, well, forever. But upselling has evolved, namely in technology.

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The Secret of Hotel Upselling and Cross-Selling

Hotel upselling and cross-selling are both great ways for you to boost incremental revenue on bookings. Both strategies revolve around a similar goal but it’s important to understand their differences. […]

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Measuring and Incentivizing Front Desk and Reservations Upselling

Chances are that like most hoteliers this time of year you are busy formulating your financial game plan for 2018. If so, I’m pretty sure your owners or asset managers […]

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Best Practices: Upselling and Improve Customer Satisfaction

From airlines to fast food restaurants, all kinds of businesses use upselling and cross-selling to increase their business’ growth and profitability. However, these are not just tools to boost profits, […]

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Upselling: Icing on the Revenue Management Cake

Have you ever been pleasantly surprised to find your favorite dessert hiding in the refrigerator following a satisfying and wholesome meal?  You know that feeling of delight, even though you’re […]

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Hospitality In The Digital Age Of Disruption

This past week, over 300 hotel and travel marketing executives converged on New York’s Marriott Marquis to attend the HSMAI Digital Marketing Strategy Conference. While the conference’s theme was “Navigating […]

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