upselling

As 2022 signals continued uneven demand, teams must align on one shared objective: optimize revenue and profit across the whole operation

So why would hoteliers set a narrow range? With no previous experience in yielded upgrade pricing, hoteliers tend to worry about discounting too much

If your customer isn’t satisfied with their experience, it won’t matter how good your marketing is or how well your sales funnel converts new customers

Consistently providing guests with excellent services during their stays is important, but hoteliers should also ensure guests have outstanding interactions throughout the booking journey, and use relevant tools to offer […]

The biggest issue we had with upselling were COVID-related issues. We were able to work through those with ROOMDEX to maximize our offerings and revenues

There is a general consensus that a good room upselling strategy brings a lot of value to the hotel. We summarise it in four points:

Inspiring your guests to spend more starts before they even set foot in your Hotel. Make it effortless for your guests to spend and they will spend more!

By getting creative with upsell ideas, you expand your revenue generation abilities and boost your profits. A stronger bottom line means a healthier hotel

This study provides an overview of current upselling approaches in the hotel industry. It shows there is room for both online and offline upselling channels

Few hotels have reached maximum occupancy for any substantial amount of time, so there is almost always a wide array of inventory for upselling