Hotels

Hoteliers across most parts of Asia and the world will likely have to be patient before significant numbers of mainland China visitors can be welcomed again

Receiving negative reviews can be bad news for GMs and owners. However, TripAdvisor won’t remove negative reviews simply because they paint a bad picture

A full hotel isn’t necessarily a profitable hotel. That’s why inventory control and revenue management have never been more critical than right now

Because generating revenue is critical to future success, more responsibility should be placed on the teams and individuals who affect incoming revenue most

Fall convention numbers may be off by 50% and 75% at U.S. meetings destinations, as many businesses and associations have opted to delay annual events

The merger of Cendyn and Pegasus provides hoteliers with a platform to maximize the direct-booking channel, enhancing the guest experience end-to-end

Topical marketing helps establish you as an authority in your local area and lays the foundation for growth and success

Where hotels are concerned, Cyber Weekend is an ideal opportunity to increase occupancy during low periods and shoulder dates, and increase voucher sales

Multiple touch points along the way help hotels digest and process the customer data and use that information to develop future strategies

Revenue management revolves around what customers from different segments are willing to pay, by measuring and monitoring supply and demand