Expert Insights

Today we look at how hotels revenue manage tour operator business, or, more accurately, how they don’t revenue manage this business segment

In the dynamic world of hospitality, where guest satisfaction is key, the Front Desk Manager must embrace revenue management to ensure a profitable hotel

A commercial culture should be instinctual, something that is not only deeply embedded in the company but also entwined in the DNA of every single employee

The EC’s decision empowers hotels to connect with the right guests, drive guests to book direct, and grow loyalty and revenue with each guest

The high season doesn’t have to be stressful. With the right strategies you can turn high season into a time of unprecedented growth and guest satisfaction

Whatever the final figure, it seems very likely that the DMA has actually benefited the major OTAs rather than the hotel industry.

Many owners of small independent hotels have confirmed they were ‘too busy’ to pursue learning about revenue management, given their properties demands

Revenue management is a comprehensive discipline that touches every aspect of a hotel’s operation but for Hotel Managers, a deep understanding is imperative

Successful implementation of AI in enhancing ancillary revenues hinges on a thoughtful approach that considers the technology’s impact on guests

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