Expert Insights

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Is WhatsApp for Hotel Guest Communication Worth It?

What makes WhatsApp the right choice besides the amount of users and how do you create a WhatsApp hotel communication strategy?

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glass jar with money inside and the word budget written on the front reflecting the time of year when hotels need to start thinking about budgeting for 2026

Hotel Budgeting: Smarter Spend & Stronger Direct Bookings

Successful budgeting isn’t just about cost control, it is about investing in the right mix of channels, tools, and strategies to maximise profitability

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man looking at a laptop with a data possibly reviewing a trend analysis to help form a budget

The Importance of Trend Analysis When Budgeting

Trend analysis may feel a bit old-school exercise in the world of AI and automated reporting, but it is still an effective way to ground a budget with data

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blocks being stacked in the same way a hotel rate strategy is not just about price but the building block of how you distribute fence and position the rooms

Audit Your Hotel Rate Plans Before They Undermine Your Strategy

A rate plan isn’t just a “price.” It’s the building block of how you distribute and position rooms. If the blocks are unstable the strategy falls over

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3+3+3 Ep2: Personalised Pricing, Always on and Booking Decline

On the surface, personalised pricing feels like the logical evolution of revenue management so why not tailor rates at a one-to-one level?

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How Brand Hotels Can Update Google Business Profile

A quick front-end check on how a user may see your hotel Google Business Profile listing can uncover potential issues that can’t be easily identified

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Marketing Metrics Revenue Managers Should Care About

We believe a successful revenue strategy requires a strong understanding of marketing metrics that directly tie to demand, conversion, and revenue impact

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letters spelling out the word pricing

How to Check Your 2026 Prices Before Going Live

Opening availability doesn’t mean just clicking a button and putting your rooms online, especially if you have just simply copied last year’s prices

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man burning money in much the same way hotel revenue management myths can impact negatively on hotel turnover

5 Hotel Revenue Management Mistakes Costing You Money

We debunk five of the most common revenue management misconceptions and share proven strategies to boost RevPAR and improve profitability

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Unlock Revenue Potential: Convert Lookers Into Bookers (Case Study)

This case study offers valuable insights for general managers, revenue leaders, and marketers striving to improve conversion and reduce OTA dependency

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