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Travelers today are looking for personalized guest experiences. But how many hotels understand the essence of personalizing the guest journey?

OTAs choose which POS to show and will ensure the rates do not appear on the local POS where they know the revenue manager resides and works

Here is a collection of tips from seasoned hotel professionals which address four major departments that will be crucial during rebound phase

Even if you leverage metasearch to drive direct bookings on your website, are they the type of customer to come back again and again? Nope!

In this video we look at Revenue Management from the viewpoint of Education, Training Investment and Mentorship

Have a ‘stay strong revenue strategy’ and please look at the tools that can help you do a better job – an RMS is a great place to start

Hotels must go beyond simple distribution and try every option to “engage the customer” and convert them on your hotel/brand/loyalty site

Keeping up with the ever-changing digital landscape, the brand never ceases to reach new heights with their social media communication

If you go through the steps to check up on these areas, you’ll ensure you have a good foundation for your ongoing seo programs

We look how Maslow’s Hierarchy of Needs helps us understand what is important in these times when considering Asian traveller buying motives