Featured

graphic saying email is not dead

A Steppingstone into Optimizing Email Capture

There are many ways to encourage website visitors to give their email address but as always, you’ll reap the returns of personalizing any campaigns you run

Read more

heart on a keyboard depicting hotels care for their guests when they get in contact

How to Stay Connected to Your Guests While Your Hotel is Closed

It does not have to be perfect, but stay in touch with guests. There is still a conversation to be had, whether it is transactional or inspirational. Let authenticity be your guide

Read more

tracks show different channel of train routes

Right Channel per Right Room Type: Inventory Management per Channel

Production statistics for every channel compared to the cost of distribution could easily give you the evidence of a revenue contribution for every channel and net rate (after cost breakdown) as well

Read more

computer and dots showing distribution across globe

Hotels vs OTAS: Focus on Data Driven Smart Distribution

I have seen hotels that succumbed and hotels that resurrected and overcame competition, only by changing their distribution strategies and by balancing their channel mix

Read more

dan skodol and trevor grant talk recovery strategy and revenue forecasting

Crisis Recovery Shape, Strategy Considerations and Revenue Forecasting

We talk with Dan Skodol of Cendyn about post crisis recovery shapes, scenario startegy planning and the importance of revenue forecasting as we exit

Read more

hotels keeping Lights on during crisis

How can Hotels Keep Lights on During the Current Crisis!

It appears we are on the cusp of another recession. It’s time to get resilient. Here are tips on what hotels can do to keep the lights on over the upcoming weeks and months

Read more

expert partner logos supporting hotel industry

5 Expert Partner Initiatives to Support Hotel Sector

We wanted to use this article to highlight current intiatives from 5 of our Expert Partners. These are offers they are providing to help support the Hotel sector during this crisis

Read more

guests unknown without a crm

How CRM can Help Hotels with Recovery

Here are just a few ways that you can leverage CRM to ensure you are opening up the dialogue between you and your guests and giving them the confidence they need to travel again

Read more

Hotel Strategies to Target Drive Market Post Pandemic

Hotel Strategies to Target Drive Market Post Pandemic

It is a commonly held theory that the transient drive market will be the first segment to start to venture out. Here are some ideas your Hotel can do when the time is right in your market

Read more

6 Tactics to Learn From Hotels Open in Sweden During Covid19

6 Tactics to Learn From Hotels Open in Sweden During Covid-19

Contrasting sharply with the rest of Europe and beyond, Sweden has only imposed relatively lenient restrictions, meaning that most hotels and restaurants remain open despite the COVID-19 situation

Read more