Expert Updates

Cendyn and Pegasus Merge to Maximize Direct Booking Channel
The merger of Cendyn and Pegasus provides hoteliers with a platform to maximize the direct-booking channel, enhancing the guest experience end-to-end

How Outrigger Hotels and Resorts Increased Website Conversion and Direct Revenue
Despite receiving a high amount of website traffic their conversion rate was not as good as desired. It looked like users needed an extra incentive

How to Improve Your Hotel Distribution, Direct Sales and Your Results.
The digital advance and the growth of online sales generate a lot of important data that can suggest sales opportunities your hotel may not have considered

Hotel Upselling Trends: March 2021 to August 2021
Few hotels have reached maximum occupancy for any substantial amount of time, so there is almost always a wide array of inventory for upselling

Atomize Raises 3.4 Million Euros in a Pre-IPO Funding Round
Atomize plans to use its financing to continue developing its products and invest in distributing its platform to larger hotel chains and related segments

Pace Revenue Launch Brand New Dashboard and Redesign Navigation
With our new portfolio level dashboard we want to help our customers understand how they are performing across their properties

Mirai Incorporates The “Flight + Hotel” Technology From Onlinetravel
At mirai we incorporate flight+hotel sales into our BI technology as an additional section so you can include or exclude these types of sales from reports

Navigating the Pandemic and Recovery with Innovative Hotel Tech
Hotel tech has developed leaps and bounds. From a wider choice in PMSs and more advanced RMS to guest-facing apps: hoteliers have never had a larger choice

Guest Service Automation – Reduce Hotelier Labor and Drive Revenue
Not only does self-service and automation of guest services deliver both convenience and cost savings but also improves customer service and increase sales

Benchmarking Your Hotel’s Direct Channel Performance
Traditional hotel benchmarking tends to be based on occupancy and rates, with no visibility on how the end result came to be. We thought you needed more