data

A single guest profile is not just about collecting data; it’s about creating a holistic view of the guest that informs every interaction and decision

Determining the accuracy of your data when it’s squirreled away in silos becomes more difficult. Data silos also pose a security risk

Across 10 host cities, basic mean average for hotels standard room over next 6 months shows rates have increased from €147 outside the tournament to €231

With an effective attraction strategy in place, the focus shifts to maximizing the value of each guest interaction

Your PMS should improve guest experiences and provide a solid foundation for long-lasting relationships, leading to increased revenue and profitability

A modern PMS is not just a system for managing rooms and rates; it’s the nerve center of a hotel’s technological infrastructure

The first secret to unlocking the full potential of your PMS data is to identify your business drivers. Business drivers are the key factors that impact your hotel’s revenue and […]

By freeing up access to data across your hotel, you empower real data-driven decision making across the board and have a clear competitive advantage

If you trust your data and tools, the barriers to empowering your your revenue managers to make data-driven decisions should naturally fade away

Yes, a guest-centric approach at heart means putting guest data at the centre and every decision should be made based on that