data

By recognizing the influence of reception staff, hotels can create exceptional guest experiences, foster loyalty, and achieve their revenue management goals

Hi, welcome to another case study discussion. Today we focus on the challenges and rewards of a decision intelligence tool and it’svalue to a hotel commercial operation. To bring their […]

we look at four core challenges in revenue management and explore the potential risks posed by each challenge and offer advice for revenue managers and CEOs

As data moves between the hotel PMS and third-party services, it passes through networks which might not be secured, leading to potential interceptions

In order to monitor upselling performance, senior leaders need to determine which key metrics are most important

Unless there is a unified commercial strategy bringing Revenue, Sales, and Marketing departments together, as well as their data, the problem will prevail

In a world where data is king, it’s easy to get lost in a sea of information. With the right strategies, you can navigate your revenue ship to success

Poor hotel data security isn’t a short-term obstacle, it’s a ticking time bomb with far-reaching consequences that can cripple your hotel

What is the right way for hotels to optimize their digital operations and data gathering to deliver personalized and enhance the guest experiences?

Being guest centric means understanding and anticipating the needs of the guest, providing solutions before they even experience the problem