upselling

If you want to maximize profitability, the key is to focus on and invest in upsells with a favourable cost-to-revenue ratio

The hotel lobby holds a significant role in shaping the guest experience from the moment they step foot into your establishment

Let’s take a look at some of the benefits that come from approaching automated upselling as a critical piece of your revenue management recipe

Upselling and cross-selling techniques are powerful tools that enable hotels to increase ancillary revenue while providing guests with enhanced experiences

ABS is a revelation because it solves both the Labor and the Product problems that come with hotel stay personalization

Here are some of the most common hotel sales strategies and step-by-step approach to take for successful implementation

General purpose of the morning meeting is to give a quick overview – a status of things as they stand, a recap of what happened to fuel the actions of today

Your tech stack should be a sum of all its parts. When evaluating tech choices, you should consider if it increases the overall ROI of the entire tech stack

With innovative thinking, you can curate activities in a way that speaks to your guest’s needs. Moreover, you can turn them into exciting upselling deals

Many luxury hotel GMs believe that ‘digital’ is contrary to the brand image of their premium product in the mind of their affluent guests