technology

The future of hospitality lies in combining cutting-edge AI technology with the warmth of human connection – are you ready to step into it?

When a data provider transitions from being a neutral resource to a competitor, the fundamental trust underpinning the partnership erodes

The hotel industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports

The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy

Here is our round up of 6 Expert Partner Technology Updates or Integrations: BEONx, Chatlyn, Cloudbeds, Flyr, The Hotels Network and Atomize

Understanding the realities of business intelligence is the first step toward making data-driven decisions that can propel your hotel to new heights

In this interview we discuss what hoteliers should consider before investing in a Revenue Management System (RMS)

While hotel general managers may be naturally risk-averse, their commitment to stability and consistency is vital for hotel stability and profitability

The rise of OTAs is a stark reminder of the consequences of missing an inflection point. It is key to recognize and adapt to pivotal shifts in the industry

A CDP is the missing piece in a hotel tech stack, bringing together scattered guest data to create unified profiles allowing hyper-personalized experiences