technology

image about Visit Group and Atomize Announcing a Strategic Partnership

Visit Group and Atomize Announce a Strategic Partnership

This partnership extends beyond two complementary technologies; it seeks to establish a unified digital ecosystem that covers all facets of digital travel

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How to Improve Guest Review Scores with Your Hotel PMS?

When hotels meet the gap between guest expectations and the reality of the guest experience, their review will improve in quality and substance

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Impact of Data Silos and Diminished Guest Experience

For hoteliers to escape data silos, they need to start untangling their jumbled tech stacks and introduce the right technology to future-proof operations

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Four Industry Trends Revenue Managers Should be Tracking

From real-time data to the integration of Total Hotel Revenue Optimization, our industry is now being defined by adaptability and innovation.

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a head with eye balls and the word ai above it reflecting the merging of ai and machine learning with the human element in helping drive ancillary revenue

From Base to Premium: How AI is Redefining Hotel Ancillary Revenue

Successful implementation of AI in enhancing ancillary revenues hinges on a thoughtful approach that considers the technology’s impact on guests

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Maximising Revenue Won’t Come From Technology Alone

Independent operators should maximise revenue across all touchpoints through a hands-on tailored strategic approach which avoids loss of business

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Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study discussion thumbnail image

Decision Intelligence: Rocco Forte Hotels & HotelIQ Case Study

Hi, welcome to another case study discussion. Today we focus on the challenges and rewards of a decision intelligence tool and it’svalue to a hotel commercial operation. To bring their […]

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Tackling API and Third-Party PMS Integration Vulnerabilities

As data moves between the hotel PMS and third-party services, it passes through networks which might not be secured, leading to potential interceptions

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AI Revolution: Bridging the Hotel Revenue Management Skills Gap

Transitioning existing revenue management staff to an AI-driven approach presents its challenges that hotels must proactively address

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5 Reasons For Booking Engine Abandonment And How To Fix It

Tackling booking engine abandonment requires a strategic approach. By implementing these tactics, hotels can turn hesitant browsers into satisfied bookers

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