technology

Just because an RM system bears an AI moniker in its marketing doesn’t suddenly turn it into a revenue management silver bullet

Voice assistants for hotels aim to provide the best possible user experience, allowing guests to ask questions without having to type them

Here is how RMS can specifically cater to these challenges, underscoring their importance in the strategic management of seasonal hotels

Having a first party data strategy gives your brand a plan for how it will collect customer and prospect data and use it to deliver personalized experiences

Whether it’s about hospitality technology or adapting to consumers’ behaviors, each new change or innovation should ultimately solve an existing pain

If your organization is currently using a legacy RMS system, it may not be able to handle the increasing complexity of today’s revenue management challenges

Embracing these trends will not only keep your business future-ready but also position it as a leader in the ever-evolving hospitality landscape

The  hotel industry is at a pivotal moment, hyperpersonalization and need for commercial teams to have a 360 view of the customer is paramount

By taking a three-tiered approach to gen AI in marketing, companies can unlock the technology’s potential to help boost efficiency, effectiveness, and creativity

The key to being successful in revenue management is following data trends closely to set the right price for the right guest, AI is perfectly suited to support this hotel function