technology

Your Hotel Isn’t a Tech Company, But It’s Time to Act Like One

While a hotel’s product is in the physical world, its ability to adapt and compete is now dependent on its ability to think and act like a tech company

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10 Things to Look Out For on Your Website & Booking Engine

In this article, we outline 10 things you must look out for when it comes to your website and the booking engine you’re using for your hotel

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Real Benefits of Hotel Automation (Without Losing Human Touch)

We review the key areas and benefits of automation in the hotel industry and provide real examples of how hotels are solving common challenges

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How to Focus on the Hotel Data that Matters Most

When your team has the right data insights at their fingertips, collaboration and performance improve across the board

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Hotel Technology Updates: Expert Partners August 2025

Here is the round up of investment, product launches and strategic partnerships during the month of August for our Hotel Technology Expert Partners

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Why a Customer Data Platform is the Backbone of Hospitality AI

A Customer Data Platform transforms guest relationships into revenue, while AI ensures that personalization and efficiency happen at scale

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​The Most Common UX Mistakes in Hotel Booking Engines

These most frequent UX mistakes in hotel booking engines directly lead to lost bookings and frustrated guests, often sending them to OTAs instead

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Expert Partner Hotel Tech Updates – July 2025

Here is the round up of investment, acquisitions, product launches and strategic partnerships during the month of July for our Hotel Technology Expert Partners Aggregate Intelligence, Right Revenue, The Hotels […]

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spotify playlist illustrating the value of personalisation and what hotels can learn for analytical dashboard customisation

What Spotify Playlists Teach Us About Personalized Dashboards

You don’t listen to the same playlist on Spotify when you’re working out as when you’re relaxing. You create different ones depending on your mood or moment

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How to Use AI Agents at Your Hotel

As we move deeper into the era of AI-first strategies, the hospitality sector is discovering that AI agents are far more than automation tools

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