technology

Social Media FAQs: Essential Twitter Tips For Smaller Hotels

Just because you’re a small hotel or a bed and breakfast, doesn’t limit the size of your presence on the web. NB: This is an article by Little Hotelier The […]

Read more

It’s time to Re-examine These 3 Common Hotel Technologies

Set it and forget it! Like it or not, that has been the mantra of hotel IT managers for the past couple of decades. Sound a little unfair? Perhaps, but […]

Read more

Are Boutique Hotels Ready for Automated Guest Response Software?

This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. That’s right,old school paper logs are still widely used to […]

Read more

Close the Guests Journey Loop: Engagement, Retention, and Acquisition

Today’s hotel planning and guests booking journey is becoming increasingly complex in this multi-device, multi-channel and multi-touch point digital landscape. In fact, according to Google, the average consumer engages in […]

Read more

What marketers need to know about Google Attribution

Despite the fact that it has been a priority for years, attribution remains one of many marketers’ biggest challenges. Now, Google is trying to change that with the unveiling of […]

Read more

Tips and tricks to get the best from your online booking engine

An online booking engine for your hotel is imperative if you want to capture direct bookings and reduce the commission you pay to online travel agents (OTAs). The majority of […]

Read more

Creating a Revenue Strategy as Unique as Your Portfolio

The hospitality industry is the global provider of choice. All around the world, guests choose where to travel, how to get there, where to eat and sleep, what attractions to […]

Read more

The 5 Dumbest Hotel Website Design Mistakes

Excuse us for stating the obvious: but of all the hotel marketing tools and tactics that exists today, nothing will ever be more vital and essential to your hotel’s success […]

Read more

Everything you need to know about property management systems

All hotels need some variation of a property management system (PMS). However they come in many different forms and are not all created equal. There are still properties trying to […]

Read more

In a voice-led world: Okay, Google, how are you changing the travel industry?

The multi-dimensional travel buying journey is gaining yet another route to market as we increasingly turn to voice search when planning, purchasing, preparing and enjoying travel. Considering that 60% of […]

Read more