roomdex

two receptionists at hotel front office with one guest checking in and another on the phone reflecting the importance of genuine sincere luxury service standards

Current Airline Chaos Can Drive Check-out Time Extension Revenue

Flight disruption has become a near daily occurrence and passengers have been left stranded. But one man’s problem is another’s opportunity

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person holding a heart reflecting importance of valentines day to hotels and the need to develop strategies to attract direct bookings

How to Achieve Consistent Upsell Revenue and Happier Guests

The industry has recognized that the monetization of room upgrades, early check-ins, late check-outs provide the highest margin revenue a hotel can collect

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increasing coins with an arrow reflecting upselling trends in hotels

Why Upselling is Tailor Made For This Unusual Shape of Recovery

Hotels must rethink operations to find efficiencies, while still maximizing revenue opportunities. Automated Upselling offers a tailor-made solution

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person clicking button of a smiley face illustrating how automated upselling improves guest experience

Proof Automated Upselling Improves Your Guests Experience

We figured that the best way to see how happy guests are with their upselling experience is to go directly to the source: Hotel Guest Reviews

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roomdex zetter hotels customer success story

Customer Success Story: Zetter Hotels

Having recently added Roomdex as part of their tech overhaul, we find out why Zetter chose this intelligent, automated upselling solution

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coins being stacked up to reflect how hotels can still increase their adr with the right focus

Automated Upsell Revenue Performance Lift Right Off The Bat

To consistently get the team to upsell, every single individual, every single shift, with every single request – things are going to slip through the cracks

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image for expert update about valencia hotel group choosing roomdex hotel upsell solution

ROOMDEX, a Hotel Upsell Innovator, Partners with Valencia Hotel Group

ROOMDEX hotels have reported an average of $65 of additional room product upsell revenue per up-sold stay since using the hotel upsell tool

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burgers stacked with different fillings reflecting the new era of revenue management moving beyond room rates

Attribute Based Selling: It’s Time to Define it for the Hotel Industry

With attribute-based selling, hoteliers can sell every room attribute separately, instead of the traditional method of offering rooms by just room type

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video thumbnail image for discussion about hotel technology and the fear of change or fear of missing out

Hotel Technology: Fear of Change or Fear of Missing Out

Today we talk about Hotel Technology, it’s value to hoteliers and why there is still some resistance to get on board. We touch on a number of core topics:

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hotel room keys reflecting hotel occupancy rates and possible impact on average daily rate (ADR)

Automated Forecasting of True Inventory Availability

Until recently upsell software solutions did not check inventory availability. They were simply offer systems collecting requests for later manual approval

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