roomdex

Every traveler has a maximum value they can offer your hotel and upselling can help capture this and in turn increase overall revenue and profitability

So why would hoteliers set a narrow range? With no previous experience in yielded upgrade pricing, hoteliers tend to worry about discounting too much

The biggest issue we had with upselling were COVID-related issues. We were able to work through those with ROOMDEX to maximize our offerings and revenues

Hotels should look at what they already have and focus on maximizing the value. Automated stay extensions are an effective way to add high margin revenue

The hotel industry has a longstanding reputation for slow technological adoption. This can be seen in the adoption of digital guest engagement solutions

Few hotels have reached maximum occupancy for any substantial amount of time, so there is almost always a wide array of inventory for upselling

Upselling has recently been seen as a way to re-capture revenue. However, many properties limit themselves to upselling only at front desk during check-in

Not only does self-service and automation of guest services deliver both convenience and cost savings but also improves customer service and increase sales

Today we look at 3 guest services that can be offered and booked through automation and which will help support your revenue recovery efforts

When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue