roomdex

Hotels Must Offer Something Competing Digital Intermediaries Cannot
Third party encroachment on the customer booking journey means higher costs for hotels to achieve visibility in the eye of the consumer

How the Big Problem with Hotel Stay Personalization was Solved
ABS is a revelation because it solves both the Labor and the Product problems that come with hotel stay personalization

How to Win the Morning Meeting
General purpose of the morning meeting is to give a quick overview – a status of things as they stand, a recap of what happened to fuel the actions of today

Does Your Hotel Tech Stack Power Revenue or Just Efficiencies?
Your tech stack should be a sum of all its parts. When evaluating tech choices, you should consider if it increases the overall ROI of the entire tech stack

Attribute-Based Selling: What’s in it for me?
Attribute-Based Selling is the logical step forward. It improves guest satisfaction, brand distinction, cart value, conversion and delivers more revenue

Think Your Guests are Too Luxurious for Digital? Think Again
Many luxury hotel GMs believe that ‘digital’ is contrary to the brand image of their premium product in the mind of their affluent guests

With ABS Hoteliers Can Leverage Retail Best Practices
Your guests want more control. When it comes to their hotel stay, ABS (attribute-based selling) offers the same retail style customization they are after

Re-Frame Room Price Value: What Attribute Based Selling Can Do
Something needs to be done to better showcase – and derive appropriate value from – our premium rooms. Attribute Based Selling (ABS) holds the answer

Current Airline Chaos Can Drive Check-out Time Extension Revenue
Flight disruption has become a near daily occurrence and passengers have been left stranded. But one man’s problem is another’s opportunity

How to Achieve Consistent Upsell Revenue and Happier Guests
The industry has recognized that the monetization of room upgrades, early check-ins, late check-outs provide the highest margin revenue a hotel can collect