increasing coins with an arrow reflecting upselling trends in hotels

Hotel Upselling Trends: March 2021 to August 2021

Few hotels have reached maximum occupancy for any substantial amount of time, so there is almost always a wide array of inventory for upselling

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man at hotel reception where upselling is often done but can now be automated

The Currency that Buys Time: Automation of Guest Service Upselling

Upselling has recently been seen as a way to re-capture revenue. However, many properties limit themselves to upselling only at front desk during check-in

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hotel employee and guest interacting with modern hotel automation technology

Guest Service Automation – Reduce Hotelier Labor and Drive Revenue

Not only does self-service and automation of guest services deliver both convenience and cost savings but also improves customer service and increase sales

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man piling coins up shows how google pay per stay can add demand and revenue to hotels

3 Easy-to-Manage Guest Services That Can Boost Revenue

Today we look at 3 guest services that can be offered and booked through automation and which will help support your revenue recovery efforts

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different colours swirling and joining reflecting the value to hotels of guest engagement

The New Relationship Between Upselling Cadence and Guest Engagement

When driven by upselling, digital guest engagement can strengthen loyalty, power retention and more importantly drive revenue

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graphic reflecting the psychology of upselling

A Hotelier’s Guide to the Psychology of Upselling

Basic principles of consumer psychology are highly scalable; they can be applied to almost any business to increase revenue, from start-up to corporations

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How Hotels Can Increase Share of Wallet with Incremental Offers

Every extra service offered at the right time, not only delivers higher guest satisfaction but extra revenue for your hotel and increased share of wallet

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envelope and email icon reflecting value of email marketing campaigns

The Importance of Cadence & Relevance in Hotel Email Marketing

Not only is email marketing cost-effective but it also provides one of the best ways to generate revenue by extending offers to customers

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monopoly hotels on piles of coins which are increasing in size to illustrate increasing value of hotel upselling

How to Optimize Upselling in Your Hotel

As the hospitality sector eagerly gears up to open their doors and welcome guests once again, how you can make the best out of upselling for your hotel

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digital nomad term derived from hybrid work approach post pandemic

Normalization of Digital Nomad Lifestyle – Unforseen Pandemic Outcome

This new perspective on where it is acceptable to work opens new opportunities in travel blending both business and leisure – the “digital nomad” lifestyle

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