revenue

Luxury hotels may be leading rate recovery, but pricing has reached pre-pandemic levels extremely rapidly, with all six classes reporting ADR highs

We figured that the best way to see how happy guests are with their upselling experience is to go directly to the source: Hotel Guest Reviews

What constitutes good parity health on metasearch? How often do direct prices tend to be undercut by OTAs on meta, and what benchmark should you aim for

Make forward-looking demand signals, such as monitoring of booking behavior part of the data set that informs your pricing decisions

Just as search engines evolved thanks to software engineers, the predictions of an RMS develop based on the understanding of data revenue manager’s input

Hotel RevPAR looks to be on steady footing; however, a look at RevPAR contribution shows a greater influence from ADR as opposed to occupancy in many areas

The biggest winners in the casino resort market are those that reduce customer effort while delivering the best experience both digitally and in person

If you’re building a strategy to maximise your hotel restaurant’s profitability, you need to understand the revenue performance of your restaurant currently

To effectively shape your pricing strategy and make informed rate decisions, you need to ensure you compare the true amount a customer will be paying

Be careful not to confuse personalisation with customisation. Both concepts follow the same goal but customisation empowers guests to do this on their own