reservations

While occupancy rate is essential for deciding whether your management strategies succeed or fail, there are things you should keep in mind with this KPI

Simply put, there are two types of chatbots: rule-based and AI chatbots. Each has its benefits and fits different needs

Despite the predictions of its demise, the voice reservations channel is alive and well for all sectors of the lodging industry

By managing restrictions, one has the ability to set controls over which bookings are accepted on specific dates or rate types. NB: This is an article from Rateboard For example, […]

Here are 9 ways to boost your occupancy, recognising the shifting landscape of geopolitics, economics and, in some areas, a possible resurgence of COVID-19

To truly harness the transformative potential of an omnichannel service within the hotel industry, we must first delve into the differences

Confronted with unimaginable numbers of cancellation requests and refund claims, for the main part the industry reacted sympathetically to customers

Depending on your property, guest demographics and demand patterns in the market, stay restrictions can be a great way to boost your revenue

There are times when a hotel has the opportunity to present themselves as the remedy to travelers’ post-holiday blues; the Annual Sale is that opportunity

As challenging as it may sound, there are several tactics that you can implement to bolster your off-season marketing strategy