hotels

Booking chatbots set expectations and capture demand, while guest service chatbots deliver on those expectations once the guest arrives

The problem is not that ChatGPT is “bad at revenue management.” The problem is that it does not actually do revenue management at all

With the growth in AI tools like ChatGPT, the traffic that traditionally came to hotel websites from search engines like Google has been affected

How does your hotel produce or revise its content to ensure it’s best structured for visibility in AI search engines?

When we treat every guest interaction as part of an ongoing conversation, we build the kind of loyalty that naturally drives direct bookings

Displacement is one of the clearest ways to protect peak dates, reduce revenue leakage, and make smarter pricing decisions

We are entering an era where the Revenue Manager is no longer the person who updates the system, but the one who orchestrates the commercial strategy

Focusing on storytelling, unique experiences and value-driven offers, the low season can be transformed into a time of meaningful engagement

Most Valentine’s Day bookings happen within a tight booking window – often 2–14 days before the date. That’s when Google search intent spikes

Is it possible to achieve the revenue precision of Occupancy Based Pricing with the operational agility of Per Day Pricing?