hotels

rocks balanced on each other reflecting the end of ota rate parity

The End of OTA Rate Parity

We add supplements to BAR rates to ensure OTA’s are higher and then they use their commission and buying power to ensure they have the best rate

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woman and robots in front of computers reflecting the question of whether automated response tools increase guest satisfaction

Do Automated Response Tools Really Increase Guest Satisfaction?

With these considerations in mind, the challenge lies in harnessing the benefits of automation without neglecting authentic guest communication

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two guests at a hotel with a luggage trolley reflecting the importance of service levels to help boost revenue

6 Tips to Boost Revenue Through Improved Service Levels

Optimising your service standards is a highly effective way to make your property stand out from the online competition and boost overall profitability

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Rethinking Predictors of Demand for Overnight Accommodation

This discrepancy between interest and action suggests that search data should not be the sole basis for forecasting demand in the hotel sector

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How Legacy Systems Can Limit Hotel Revenue Potential

By recognising limitations and embracing digital transformation, hotels can unlock new revenue streams and improve guest experiences

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Top Hotel Marketing Myths Debunked

Marketing for hotels is not a one-size-fits-all approach, and assuming that “anyone can do it” oversimplifies the complexities involved

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Checkmate OTAs: 3 Winning Strategies to Drive Direct Bookings

Fortunately, there are a few strategies that hoteliers can use to checkmate OTAs and encourage more hotel direct bookings

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7 Strategies to Increase Holiday Bookings at Your Hotel

With so many hotels having their eyes set on locking in holiday bookings, it’s only natural that the competition is fierce

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Unlocking Hyper-Personalization Benefits in Revenue Management

The adoption of hyper-personalization within revenue management brings a multitude of benefits, transforming customer engagement and driving revenue growth

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Using Technology to Improve Hotel Guest Experience in 2024

Modern technology tools can dramatically improve the guest experience by enabling travelers to curate their stay, get help quickly and be more independent

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