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Booking.com Shares its Seven Predictions for Travel in 2024

In years past travel has been a means to escape life, recent research shows travel is life in 2024 with three quarters revealing they feel more alive when on vacation

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Improve Your Hotel Guest Experience with Personalized Hospitality

Tailored experiences make guests feel valued and appreciated, ensuring guest satisfaction and giving them more incentive to come back

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Use Win-Back Email Campaigns for Bigger Profits and Greater Loyalty

Win-back email campaigns should become a pillar of your hotel marketing strategy. If overlooked, your hotel is leaving money on the table

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Paradigm Shift: From Asset Management to Customer Management

Hotels need a philosophical shift away from the rat race for short-term profit and move from asset management to customer management

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Big Data 101 for Hotels and Hospitality Businesses

Big data for hotels refers specifically to the collection of guest-related information, typically obtained through zero-party and first-party data sources

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email icon an a mobile phone reflecting email deliverability and the impact of the new sending requirements

Email Deliverability: Impact of Apple Link Tracking Protection

Stripping these email URL tracking parameters will make it harder to accurately attribute website visits or conversions back to specific campaigns

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How to Increase Your Hotel Revenue with Hospitality Data

Data is more than just numbers: it’s the rock to unlocking revenue growth. Decisions rooted in data are the backbone to success

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Do Hotel Leaders Understand Difference Between Hospitality and Guest Service?

Enlightened leaders know hospitality is, at its core, a philosophy more than it is a list of “communications standards” to be checked-off in a report

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Proven Strategies to Increase Your Hotel Review Score

Implementing these strategies will help increase your hotel’s review score, which is crucial for attracting more guests and improving your online reputation

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5 Tips To Get More Hotel Reviews

In the competitive landscape of the hotel industry, mastering the art of collecting online reviews is a strategic move that sets you apart from competition

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