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Will Booking’s New Credit Card Weaken Hotels Direct Channel?
Booking never stops making moves – it never has. Now it’s entering the credit card business in the US, a market as juicy as it is competitive
What a GM Should Really Expect From Their Revenue Manager
A Revenue Manager does more than optimize rates. A good RM pushes you forward. A great RM does it without needing to be asked
Real Benefits of Hotel Automation (Without Losing Human Touch)
We review the key areas and benefits of automation in the hotel industry and provide real examples of how hotels are solving common challenges
How to Simplify Hotel Reservation Confirmation
A single missed or miscommunicated reservation can mean losing revenue, not to mention the brand damage that comes from frustrated guests
How to Focus on the Hotel Data that Matters Most
When your team has the right data insights at their fingertips, collaboration and performance improve across the board
Beyond the Room: The Art of Cross-Selling in Hospitality
When done well, cross‑selling creates value for everyone: smoother, more personalized experience for the guest and stronger hotel performance
How to Make Your Hotel Appear in AI Search Tools
In this article, we’ll explore how AI search tools work and how you can make sure your hotel gets mentioned in their responses
AEO & GEO for Hotels: How to Optimise for AI Search
If you’ve never heard of AEO or GEO for hotels, you’re not that far behind. The way we search for information online is evolving fast
AI in Hospitality: Booking, Distribution & Personalization
AI models take a different approach. They base suggestions on the user’s concrete request, past behavior, reviews, and the options available in the market
Why Hotel Spreadsheets Addiction Costs More Than You Think
Your revenue manager is at the office, buried in spreadsheets, frantically copying and pasting data before the morning revenue meeting. Sound familiar?
