booking

Direct Bookings Are Not Free And You Should Know The Cost

Here is the truth: direct bookings are not free. They require significant investment, ongoing effort and a strategic approach

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How Guest Feedback Data Shapes Your Hotel Success

When a potential guest hears real feedback from real travelers, trust grows and direct bookings follow. Those are the stories you share

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smiling person looking at their mobile possible receiving a pre-arrival message for a hotel

Overcoming Pre-Arrival Noise: How to Stand Out From Other Hotels

Thinking about how to stand out with pre-arrival messaging is a whole science but at the same time a crucial matter for every hotel

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different generations accessing technology to look at a hotel highlighting the increasing trend of multigenerational travel and why it matters for small hotel owners

Why Multigenerational Travel Matters for Small Hotel Owners

This article provides actionable strategies to help independent hotels capture multigenerational bookings and turn them into repeat guests

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4 Tools to Convert Hotel Black Friday Sales (Beyond Email)

When the rush of Black Friday begins, hotels that convert best aren’t necessarily those offering big discounts, they’re the ones communicating smarter

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How Payment Options Impact Your Booking Engine Conversion

Guests are used to one-tap payments or locally trusted methods for most things online. When your booking journey feels rigid, OTAs instantly seem easier

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Is Your Hotel Booking Engine Ready for Winter?

Your OBE doesn’t just capture bookings, it convinces lookers to book. Here are some impactful ways to get your booking engine winter ready to drive bookings

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christmas tree at a luxury hotel reflecting the importance of creating memorable festive experience and marketing these early and with smart campaigns

3 Key Strategies to Make Your Hotel Shine This Festive Season

Timing is everything. Travellers start to search and book festive stays weeks in advance. The earlier your campaigns go live, the better

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email icon an a mobile phone reflecting the fact email marketing still drives business outcomes when aligned with and guided by revenue strategy

How to Drive Direct Revenue Through Effective Email Marketing

When powered by clean guest data and guided by revenue strategy, email marketing drives tangible business outcomes

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person breaking down a wall reflecting the need for hotels to break the cycle of ota dependence

How to Break OTA Dependence Without Losing Bookings

If your pricing, visibility, and demand decisions are dictated by OTA behavior, you have lost control of the wheel. Common red flags include:

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