Save Big On Commissions: 10 Ways To Reduce OTA Dependency

An OTA has it’s own set of benefits, but one cannot overlook challenges they present. Hotels must look for ways to avoid putting all eggs in one basket

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Europeans Growing Eager To Travel This Spring As Vaccine Rollout Begins

Despite continuing lockdowns, Europeans are progressively interested in travel during the second quarter of 2021 as vaccines are rolled out

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person booking hotel online know made more complicated with sca

The SCA Tsunami is Coming, How Will it Impact Hospitality Industry

From January 1st 2021 a new regulation on payments for online bookings that requires Strong Customer Authentication (SCA) will come into force

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What to Ask From an RMS? The 4 Key Points to Consider

In the heat of increasing demand, many companies have emerged that offer RMS tools and some may find it difficult to differentiate between them

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UK Hotel Reopening Trends in 2020

Ongoing vaccination rollout is sure to improve sentiment leading into the Spring and we expect to see more reopening again as restrictions ease

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Three Hospitality Industry Realities For 2021

The bar is even higher for hospitality than before the pandemic, and those that can meet or exceed expectations will win. Here’s how:

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5 Step Plan to Create the Perfect Guest Experience

The key to delivering your guest what they truly want is to understand them, and to do that your hotel needs to develop an initiative to get to know them

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What’s Possible in the Future with Hotel Financial Statements

What if we could look at profitability buy segment and roll that up to to see revenues and the associated financial costs by market segment?

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Digital Pricing Transformations: The Key to Better Margins

Many companies launch pricing transformations as a way to create value quickly and sustainably. NB: This is an article from McKinsey Indeed, pricing excellence in B2B settings—setting the right prices, and […]

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COVID-19: Insights on Travel Impact, Middle East and Africa

The newly restored diplomatic relations between Saudi Arabia, the UAE, and Qatar appear to have shone a positive light on travel intent

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