Trust & Authenticity Are Keys to Influencer Driven Hotel Bookings
57% of YouTube users and 54% of Instagram users place strong trust in influencer recommendations – significantly more than traditional advertising
Optimise for AI Overviews: Boost Hotel Visibility in Google Search
Adapting to AI Overviews doesn’t mean overhauling your entire SEO strategy – but it does need a guset first approach and thoughtful updates
Evaluating Guest Ratings and Key Guest Experience Metrics
We break down how to evaluate guest ratings, make service improvements and more so you can turn feedback into your hotel’s biggest advantage
Decode the Relationship Between Hotel Rates and Guest Reviews
Does charging more lead to harsher guest reviews? Is there a ‘tipping point’? A rate threshold beyond which guest satisfaction might dip
How to Optimize Your Event Pricing Strategy to Drive Bookings
By carefully executing an event pricing strategy, venue event managers can optimize bookings, maximize revenue and ensure financial success
7 Email Marketing Mistakes Hotels Should Avoid for Good Results
Email marketing is part of a well-structured marketing strategy in any hotel. But to get the right results, you need to avoid these mistakes
Guest Reviews and Feedback: The Path to Increased Revenue
Guest reviews offer more than just a revenue benefit, they are also a real-time audit of your property operations, providing valuable insights into:
The 3 Pillars of Hotel Profit: A Simple Business Model
Forget the myth that managing a hotel is complex. At its heart, the hotel business model revolves around three fundamental steps:
Hotel Commercial Strategy in University Markets
A successful commercial approach in these markets hinges on understanding the university’s influence and how demand fluctuates throughout the year
Hotel Loyalty Programs Continue to Prove Their Value
Loyalty programs have evolved beyond just rewarding frequent travelers and data confirms they remain a relatively cost-efficient way to drive occupancy