Web shopping for North America Hotels was strong during the period. For the rest of 2020, there was near triple digit growth for every month

By refusing to stand on previous achievements, Airbnb managed to rethink how its platform operates and adapt to an extraordinary situation

Highlight positive reviews across all your digital channels and use negative feedback to show your customer service and willingness to learn

OTAs have always been a subject for debate with hoteliers. Should we reinforce our direct channels of distribution or rely on intermediaries?

Data shows this summer saw higher levels of booking than last year. Unfortunately this doesn’t make up for lost business earlier in the year

In this “Who Are We” video we are joined by Cameron Peterson and Connor Vanderholm, Co-Founders of Topline RevPros, our new Expert Partner

Remote working won’t impact hotels in the same way as the office, but it could play a role in future revenue streams and business plans.

Hotels should be working directly with travel managers to fully understand needs and concerns, so you can adapt your offering accordingly

For hotels who can provide Food and Beverage in-house, the creative control gives you the possibility to add additional revenue streams

When looking at revenue strategies for the future, set BAR rates to attract domestic travellers, revise room types and offer flexible booking