In reality, even stellar experiences often go unmentioned. So, how can hotels consistently earn more 5 star reviews on Tripadvisor and Google?

Here’s how to bring eCommerce best practices to your hotel website to boost direct bookings and reduce drop-offs

Revenue management is evolving into a dynamic blend of strategy, experimentation, and technology, with AI playing an increasingly pivotal role

Collecting your guests’ real email address is a priority. We walk you through what to set up first and how to collect emails legally and strategically

Group revenue management can make a big difference to your hotel’s profitability. But the key is not to rely on just gut feel and guesswork

Today, your pickup curve is a complete mess. In short, your pickup curve isn’t curving anymore – because guest behavior broke it

If you’re still attaching documents direct to your emails, it’s time to rethink. A more effective way to share content is to use embedded links

It’s easy to rely on ‘tried-and-true’ principles that have guided hotel management. But what if some of these beliefs are now ‘tired’ and even misleading?

A customized Comp Set isn’t just a benchmarking tool, it’s a profitability engine. If you’re using outdated comparisons, you’re leaving money on the table

Here is the round up of Hotel Success Stories from our Expert Partners during May, touching on revenue, bookings and guest experience