Is the Hotel Industry Ready for a “Report-less” World?
The hotel industry is no stranger to the complexities of managing vast amounts of data, often leading to an overwhelming need for bespoke reports
From Points to Personalization: Modern Guest Loyalty Programs
When developing a loyalty program or strategy to encourage recurring visits, it’s important to tailor the approach to your hotel’s size and portfolio
How New Technology Transforms the Hotel Booking Journey
The booking journey has taken on a significantly different form today. We have entered an age of tech-driven independence and autonomy
Why The Digital Markets Act Interpretation is Causing Issues
Let me start by saying, in my humble opinion, the Digital Markets Act is needed and positive for the ecosystem. The difficulty stems from interpretation
The Evolution of Hotel Demand Forecasting
Traditional forecasting models no longer cut it. Relying on historical data hinders performance. Demand is constantly influenced by new factors
Was Black Friday Your Friend or Foe?
The week of Black Friday is one of the lowest in terms of prices due to applied discounts, although price drop is smaller than booking volume increase
Hotel Pricing & Distribution: Right Prices on the Right Channels
What are the pros and cons of different distribution channels? How can you stand out? Here are the essentials of hotel distribution and pricing
No Maps, No Listings: Google’s Hotel Search Test in EU Explained
Before diving into the dynamics between Google and the European Commission, let’s look at how this test contrasts with regular search results
Hotel Distribution Channels: What Are They? Why Do They Matter?
A strong hotel distribution strategy is dependent on a number of key ingredients – understanding your audience, channel selection,
Are OTAs Running Off With Your Customer Relationships?
The tragedy isn’t just about lost data – it’s about lost opportunities. When OTAs control your guest relationships, you’re missing out on: