The traditional hotel PMS systems that have been the go-to choice for independents and multi-properties in the past are quickly being overshadowed by more modern cloud-based PMS systems. Legacy systems require on-premise hardware, on-site manual assistance and (often costly) hardware and maintenance updates. These systems are also reliant on desktops to use applications. Though they may have met the needs of hoteliers in the past time, the future favors modern, cloud-based and mobile PMS solutions. Modern PMS systems offer easier implementation and integrations, are more flexible, and are accessible on any device – effectively freeing up your staff from the limitations of the desktop-confined software.
In fact, advanced cloud-based mobile PMS solutions aren’t just becoming the preferred choice for single property independent hotels, but they are also making their way into the lobby of high-end brands, multi-property groups and big chains alike.
Here are just a few key reasons why a future-proof cloud-based PMS platform can help meet the demands and unique needs of any size and type of hotel organization.
Ease of Implementation
When it comes to a hotel’s internal processes, a few primary objectives come to mind: improve the level of service, drive revenue, reduce cost and enhance the guest experience. With this in mind, hoteliers aren’t just looking for a PMS system which can effectively check all those boxes, but one that can do so while also offering easy, seamless integrations.
If the implementation process of a new Property Management System isn’t intuitive, it can make for high costs and complicated training sessions for employees and management. While considering the notoriously high staff turnover rate that exists within the hospitality realm, whether a small chain hotel or a multi-property brand giant, the efficient onboarding process is always top of mind.