mobile

The Importance of Personalisation

As consumers, we are all increasingly experiencing personalisation everyday from all kinds of brands we interact with – Spotify and Netflix, for example

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How WhatsApp Is Revolutionizing the Hospitality Industry

Change in the needs and wants of travelers plays a significant role in bringing WhatsApp and its business solutions to the hotel industry

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360° Approach to Guest Personalization and Revenue Generation

The shift in technology and market demand offers hotels an opportunity to reimagine their revenue strategies and offer a hyper-personalized guest journey

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How To Optimize The Customer Journey For Mobile Connected Guests

Make sure your mobile website showcases your property with stunning images, glowing reviews, recommendations and special promotions

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Beyond Emojis: Leveraging WhatsApp To Improve Guest Experience

WhatsApp has evolved from just updates to becoming an industry leader, offering hotels an avenue to effortlessly integrate into their guests’ daily lives

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Do’s and Don’ts of Hotel Guest Mobile Messaging

Instead of trying to get your guests’ attention 24/7, your send strategy should be to optimize sends during specific phases of the guest journey

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A Hotelier’s Guide To Crafting A Mobile-Friendly Website

Mobile-friendly and responsive website designs are more intuitive, accessible, and allow for quicker decisions and higher conversions

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5 Underutilized Ways to Drive Incremental Revenue at Your Hotel

Here are a few ways to capitalize on incremental revenue with existing guests. Most of these tips can also increase guest satisfaction, boosting reputation

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How Hotels Can Increase Their Mobile Booking Conversion Rates

The spike in mobile searches is here to stay. We look at some of the common causes of low conversion rates and solutions to help you improve them

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Offer Guests Mobile Rates And Enjoy Greater Conversions

Mobile Rates are specially discounted rates that are offered to guests browsing for hotel room reservations through a mobile app or a mobile browser

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