mobile

Mobile Technology: New Revenue Opportunities for Hotels

What impact does mobile technology have on the hotel sector? How are hoteliers leveraging mobile platforms for guest loyalty, marketing and cross-selling?

Read more

Guests Demand Communication: The Dos and Don’ts of Guest Messaging

We’re in an era where information is literally at our fingertips whenever we need it. NB: This is an article from WebRezPro Guests desire the same immediacy when it comes […]

Read more

How Mobile Technology is Changing the Guest Experience at Hotels

Innovation means never resting on your laurels. As mobile app technology evolves, the hospitality industry will have to evolve along with it

Read more

Mobile Direct Bookings on the Rise: What Should Hotels Do About It?

Because there is less time to get someone to book via mobile compared to other devices, hotels need to eliminate doubt for guest bookings via mobile devices

Read more

7 Negative Reviews That Could Have Been Prevented with Text Messages

Negative reviews can drive away customers and hurt revenue, leaving a bad taste in customers’ mouths. A simple text message can help reduce this

Read more

8 Reasons to Adopt WhatsApp in Your Hotel Strategy

If you’re still unsure about whether or not to adopt WhatsApp in your communication and sales strategy, we’ve listed 8 reasons in this article

Read more

What Are The Hospitality Trends For 2022?

From sustainability to staycations and greater focus on experiences, the key hospitality trends in 2022 we see are all focused around a new kind of guest

Read more

social media icons on a mobile or tablet

How To Tailor Your Hotel Social Media Presence to Entice The Right Demographic

Hotel brands that properly take advantage of social media not only reap the rewards now, but position themselves to be the most successful in the future

Read more

How to Provide Best Hotel Customer Service Before Booking?

When travelers compare your service, they don’t compare it only with another hotel, but with any kind of business they’ve been in contact with

Read more

hotel staff communicating with mobile phones using social media

How to Improve Hotel Staff Communication with Social Media Approach

The result of poor hotel staff communication is an upset guest or blown booking opportunity leading to poor guest engagement and lower satisfaction scores

Read more