Hi, welcome to another Coffee time chat.

Today we look at hotel consultancy and ask are they really the seagull at a picnic, i.e. they swoop in, make a mess and then leave ………. maybe that’s a bit unfair!?

To provide some insights we welcome back:

To help us along with this conversation we are joined again by:

🔹David Kasten of Strategic Solution Partners, one of our Expert Partners

In this wide ranging discussion we touch on a number of areas and pose a few questions:

  • Why are Hotel Consultants a bit like Marmite, you either love them or hate them?
  • Where can hotel consultancy add value and where might that increase during 2023?
  • Why it’s not always the consultants fault, and those hiring, need to share some blame when it doesn’t go as planned.
  • What should be put in place from the outset to increase the chances of a positive outcome?
  • And finally, where can consultants help with the current staffing challenge?

Hope you enjoy the discussion👍

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01:04 Guest welcome
02:10 Why are consultants like Marmite
07:25 Where can hotel consultancy add value
14:30 Not always the consultants fault, owners have responsibility too
18:56 Key aspects to have in place for the project
22:40 Where consultancy can provide support with current staffing challenge
25:21 Wrapping up
28:17 Subscribe and more videos