upselling

How should you price resort fees?

Resort fees are proving profitable in the hotel business, with $2.1 billion in revenues collected in 2013 with an estimated margin of 80% to 90%. But that does not necessarily […]

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Effective Front Desk Upselling Increases Online Reputation by 25%

Implementing effective upselling methodology into a hotel’s front desk protocol has long been demonstrated to have a substantially positive and immediate effect on property revenues. Also considered a subsequent result […]

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