technology

Metasearch Players Kayak and TripAdvisor Testing New Interfaces

In a competitive space like metasearch, it’s no surprise to see the top players innovate and make changes to gain the most consumer share. Part of this involves consistently testing […]

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Is Your Hotel Using Social Media “Live” Channels?

As you may have already noticed, several social media platforms, in particular Facebook, Instagram, and Twitter have rolled out a “live” feature. What this means is that users can now […]

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Social Media FAQs: Essential Twitter Tips For Smaller Hotels

Just because you’re a small hotel or a bed and breakfast, doesn’t limit the size of your presence on the web. NB: This is an article by Little Hotelier The […]

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It’s time to Re-examine These 3 Common Hotel Technologies

Set it and forget it! Like it or not, that has been the mantra of hotel IT managers for the past couple of decades. Sound a little unfair? Perhaps, but […]

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Are Boutique Hotels Ready for Automated Guest Response Software?

This may seem hard to believe, but most hotels under 150 rooms still track guest requests and hotel maintenance manually. That’s right,old school paper logs are still widely used to […]

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Close the Guests Journey Loop: Engagement, Retention, and Acquisition

Today’s hotel planning and guests booking journey is becoming increasingly complex in this multi-device, multi-channel and multi-touch point digital landscape. In fact, according to Google, the average consumer engages in […]

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Tips and tricks to get the best from your online booking engine

An online booking engine for your hotel is imperative if you want to capture direct bookings and reduce the commission you pay to online travel agents (OTAs). The majority of […]

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Creating a Revenue Strategy as Unique as Your Portfolio

The hospitality industry is the global provider of choice. All around the world, guests choose where to travel, how to get there, where to eat and sleep, what attractions to […]

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The 5 Dumbest Hotel Website Design Mistakes

Excuse us for stating the obvious: but of all the hotel marketing tools and tactics that exists today, nothing will ever be more vital and essential to your hotel’s success […]

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Everything you need to know about property management systems

All hotels need some variation of a property management system (PMS). However they come in many different forms and are not all created equal. There are still properties trying to […]

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