revenue

Measuring flow thru by department and by key driver is the basis for understanding your real financial results and most importantly its financial potential

We have been moving steadily away from hospitality (relationships) and toward processing (transactions). AI will not reverse this but accelerate it

Upsells will feel a natural part of the trip if they’re suggested at the right time in the right way. Here are eight proven upselling techniques to consider

Converting an OTA booking into a direct booking guest isn’t just smart marketing; it’s essential for your long-term profitability

To move towards an active strategy, you need to build your logic around pickup and pace. Here is how to turn your hotel forecasting into a growth engine

Implementing dynamic pricing doesn’t require an enterprise-level RMS or dedicated analytics teams. The following five strategies represent proven approaches

A tech stack that is not working properly doesn’t create operational headaches only. On the contrary, guests feel it too through slower responses

While the adoption of artificial intelligence in the RMS is rising rapidly, confidence in the technology’s decisions often remains low

If you’re in the office thinking, “Why aren’t these numbers behaving how they should?” you’re not alone. The market is shifting quickly, and not predictably

Constant downward price movements undermines price integrity and makes any form of active pricing strategy difficult in the long term