revenue

Even if your bar is not instaworthy, that is no reason to discount its revenue potential. Here’s how to curate an experience that keeps guests returning

New data suggests the next major opportunity for hotel revenue may lie somewhere else entirely – after check-in

The psychology behind hotel upselling is straightforward. A guest who has already made a booking decision is past the hardest part of the sales process

The theory is clean: align your pricing, standardize your decision-making, and let the strategy run. The reality?

Rate parity is framed as a pricing policy. It is enforced as a contractual obligation. What it actually functions as, in the luxury segment, is a structural brake

Some of the biggest revenue mistakes aren’t pricing errors. They’re access errors. Rates might be right but if guests can’t book them revenue disappears

Here is a quick list of some excellent demand drivers that can be used to help you start building base business

Data shows that room nights booked across these markets are up 18.3%, with travellers booking closer to arrival, staying longer and cancelling less

Loyalty points create transactions, not relationships, and the shift from points based loyalty to relationship driven retention is already underway

This comes down to commercial ownership. The strongest-performing hotels are not necessarily the ones with the widest OTA exposure